Geric Laude Geric Laude is President of CARD Pioneer Microinsurance Inc. and Microinsurance Champion of the Pioneer Group of Insurance Companies. By Geric Laude Blog18 August 2016 Leading – by Learning – on Customer Centricity Pioneer, a Philippines-based company, participated in a May 2016 learning visit to South Africa and Zambia to learn from other CGAP partners working on customer centricity: Zoona, PEP, and Hollard. What did they learn?
