Hannah Siedek

Banking Through Networks of Retail Agents

Access to financial services—whether in the form of savings, payments, credit, or insurance—is a fundamental tool for managing a family’s well-being and productive capacity.

Extending Financial Services with Banking Agents

This Brief provides a quick look at the growing use of banking agents to extend financial services to low-income and poor people.

Using Technology to Build Inclusive Financial Systems

Innovative use of information and communications technologies to inexpensively process a large volume of small transactions and deliver a wide range of financial services may help to make microfinance institutions (MFIs) more efficient and commercial banks more interested in serving poor people.