Hemant Baijal

Mr. Hemant Baijal is VP Global Public Policy at MasterCard. In this role he provides support to MasterCard regions and business areas on key policy issues related to national payment systems and financial inclusion. Previously, he was a Senior Payment Systems Specialist in the Payment Systems Development Group of the World Bank where he provided technical expertise and advice to various governments and regional payments initiatives on payment systems policy and payments infrastructure design. Within the World Bank Group, he also had the responsibility for leading the efforts to develop international guidelines for government payments as well as policy frameworks for retail and mobile payment services. Prior to that Mr. Baijal worked within the private sector including MasterCard, Citi and JP Morgan to develop payment products and services catering to the government and corporate sectors.

By Hemant Baijal

Blog

Financial Inclusion: Running The Last Mile

For usage of financial accounts to improve to a level where benefits are generated beyond the account, a focus on the “last mile” becomes critical – addressing real user needs by aligning product design, distribution, business models and financial education.