A diverse set of individuals and microenterprises generate their livelihoods through digital platforms, growing fast in emerging markets and developing economies (EMDEs). In this blog series, CGAP unpacks its extensive research with platform workers, platforms, and financial service providers (FSPs) to describe how financial services are critical for platform workers and sellers to leverage opportunities and mitigate risks of platform work. We also discuss key challenges to extracting the value of platform work data responsibly, and reaching women workers who tend to exist in less mainstream parts of this ecosystem.
