Research & Analysis
Publication

Key Principles of Microfinance

Because sustainable microfinance is a key element in creating solid financial markets in developing countries, CGAP's donor members developed and endorsed these Key Principles of Microfinance. The G8 also endorsed these principles at their June 2004 Summit in Sea Island, Georgia, USA, as part of their commitment to expanding the access of microfinance. Principles address how sustainable microfinance can be a powerful instrument against poverty.

Topic: Enabling and Responsible Financial Policy
Sub-topics: Consumer Protection

Related Research

Publication

8 Billion Reasons: Inclusive Finance as a Catalyst for Climate Action

We cannot tackle climate change effectively without inclusive financial services. CGAP outlines five areas for collaborative action between stakeholders working on climate change and those working on inclusive finance in order to leverage inclusive finance to scale grassroots climate action.
Reading Deck

Social Media Monitoring to Assess Consumer Risks in Digital Credit Apps: Guidance for Supervisors from an India Pilot

To better understand the digital consumer credit and the risks they pose for customers, this reading deck contains supervisory guidance on the use of a branch of AI, Natural Language Processing (NLP), for social media monitoring. It is based on insights and lessons from an India pilot and provides examples of social media analyses carried out as part of that pilot.
Reading Deck

Customer Outcomes-Based Approach to Consumer Protection: A Guide to Measuring Outcomes

Based on a pilot involving the Financial Sector Conduct Authority and five financial services providers (FSPs) in South Africa, this deck shares lessons on how financial supervisors and FSPs can measure customer outcomes, which reflect the experiences and results of a customer's access to and use of financial services.