For many funders, developing or updating a financial inclusion strategy is often the natural starting point to improve effectiveness. Since SmartAid was launched, funders have made significant investments toward becoming learning organizations, where lessons from projects are effectively captured, made accessible to staff, and help refine future strategic directions. However, only a few institutions fully integrated a learning agenda into their accountability systems. SmartAid remains available as a tool for funders that want to improve their effectiveness in financial inclusion.
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This Focus Notes discusses lessons learned through the implementation of the SmartAid Index--a tool launched by CGAP in 2007 to measure and improve the effectiveness of funders in supporting financial inclusion.