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Making Data Work for the Poor
The consumer consent model for data privacy and protection is broken. It’s time for a new data paradigm whereby financial services providers and data collectors take greater responsibility for protecting customers’ data.Infographic
How to Make Data Work for the Poor
It's time for new approaches to data protection and privacy. This infographic showcases CGAP's solution in a visual format.Publication
2018 Trends in International Funding for Financial Inclusion
International funding increased by 12 percent in 2018 to approximately US$47 billion, a trend that has been consistent over the past five years. A third of international funders have been purposefully aligning their financial inclusion efforts to the achievement of SDGs.Data
International Funding for Financial Inclusion in 2018: Global Data
Data snapshots are available at the global and regional levels and represent funding commitments from 23 international public and private funders.Publication
Nonbank E-Money Issuers vs. Payments Banks: How Do They Compare?
A special licensing category for nonbank e-money issuers is considered a key regulatory enabler for inclusive digital financial services. This Technical Note compares the EMI license with the payments bank license that India, Mexico and Nigeria have created.Publication
Is Data Privacy Good for Business?
Do poor customers value data privacy? Six experiments in India and Kenya indicated they do and are willing to pay for it. For providers, this suggests that offering products with privacy and protection features can give them a competitive market edge.Podcast
The Trillion-Dollar Question
What must providers do differently to make digital payments work better than cash for merchants and their customers? Peter Zetterli’s search for an answer led him to a surprising question: What if trying to be better than cash is the wrong approach?Publication
Fair Play: Ensuring Competition in Digital Financial Services
In addition to the behavior of market actors, regulation can have a substantial impact on the dynamics of competition in digital financial services markets. CGAP examines some regulatory levers that policy makers can deploy to promote more competition in emerging economies.Publication
A Tale of Two Sisters: Microfinance Institutions and PAYGo Solar
Decisions on whether to compete or collaborate with new types of financial services providers and how to do so are some of the biggest challenges that MFIs face. Two global microfinance groups, Baobab and FINCA, have concluded that PAYGo financing can help them reach additional clients.Publication