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China: A New Paradigm in Branchless Banking
While many banked people already use mobile banking in China, the country also has the potential to emerge as an important success story for branchless banking and financial inclusion and potentially a new paradigm.Data
Financial Inclusion Snapshot: Mastercard Foundation
In recent years, the development community has sustained support for microfinance but broadened funding to encompass the wider goal of financial inclusion. International funders have been adapting their priorities to meet this broader vision, and in 2012, funders committed at least $29 billion to support financial inclusion.Publication
The Journey to Customer-Centricity
To develop a deeper and organizational level of understanding customers, a cross-functional team at Janalakshmi, a microfinance institution in India serving over a million customers in urban areas, applied a design thinking process facilitated by innovation consultants.This brochure describes the process and the tool used to create customer profiles.Publication
Case Study: Mobile Money-Based Government-to-Person Payments in Haiti
This case study discusses the design and implementation of the Ti Manman Cheri conditional cash transfer program in Haiti as well as the experiences of stakeholders and overall lessons learned from this program.Publication
Case Study: E-Payments in Uganda with Limited Infrastructure
This case study tracks the design and implementation of the SAGE social transfer program in Uganda, highlights the experiences of various stakeholders and explains lessons learned.Publication
Case Study: Shifting Food Assistance in Kenya to E-Payments
This case study discusses the program elements of the World Food Programme’s Cash for Assets pilot in Kenya, as well as the design andPublication
Case Study: Striving for E-payments at Scale in the Philippines
This case study examines the design and implementation of the 4Ps conditional cash transfer program in the Philippines, explains the experiences of stakeholders and presents lessons learned.Publication