Searching: Research & Analysis

CGAP Consumer Protection Policy Diagnostic Report: India

CGAP contracted with an in-country microfinance expert to assess the Indian consumer protection policy environment for low-income and/or inexperienced customers. This report is based on the findings of interviews conducted as well as desk research.

Regulation of Branchless Banking in India

This update of CGAP’s 2008 “Notes on Regulation of Branchless Banking in India” incorporates research conducted by CGAP in January 2010.

Diagnostic: Legal & Regulatory Environment for Microfinance in Lebanon

An overview of the Lebanese banking sector and microfinance sector.

Branchless Banking and Consumer Protection in Brazil

As part of its Global Policy Initiative, CGAP partnered with the Central Bank of Brazil in late 2008, to learn more about the issues and trends in consumer relations when financial services are delivered through branchless banking. This report highlights some of our findings.

CGAP Consumer Protection Policy Diagnostic Report: Malaysia

CGAP conducted a pilot policy diagnostic mission in Malaysia in May 2009 to assess the Malaysian consumer protection policy environment for low-income and/or inexperienced customers.

Scenarios for Branchless Banking in 2020

The growing use of branchless banking channels over the coming years is inevitable in most countries. But it’s far less certain whether large numbers of the unbanked poor will use these alternative channels for financial services beyond payments, such as savings and credit.

Branchless Banking Policy and Regulation in El Salvador

These notes offer details on CGAP's findings and recommendations as a result of a branchless banking policy and regulatory diagnostic carried out in late 2008 in El Salvador.

AML/CFT: Strengthening Financial Inclusion and Integrity

Over the past 30 years, access to formal financial services for low-income people has increased dramatically. However, misguided efforts to reduce criminal behavior threaten to slow the pace of that progress.

Microfinance Banana Skins 2009

Microfinance Banana Skins 2009 describes the risks facing the microfinance industry as seen by an international sample of practitioners, investors, regulators and observers of the microfinance sector.

Microfinance Managers Consider Online Funding

The growth in online lending and investment platforms presents an opportunity and a challenge for MFIs intent on tapping the potential of online lenders or investors. This paper focuses on the demand side of the equation and highlights issues that MFIs may want to consider before signing up for a loan from an online lending platform.