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Publication

CGAP G2P Research Project: Colombia Country Report

This report summarizes the findings of research conducted in Colombia on the business case for shifting Familias payments to a financially inclusive scheme linked to bank accounts, from the standpoint of BA, the recipients, and the program itself.
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An Overview of the G2P Payments Sector in India

CGAP has an ongoing focus on branchless banking in India and on G2P globally. This document is a useful overview that provides a structured framework for thinking about the complexity of G2P across various actors.
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Emerging Lessons of Public Funders in Branchless Banking

This paper highlights emerging lessons from the public funders that have been engaged in branchless banking. The goal is to help other funders consider the role they might play in this area. Branchless banking offers the potential to fundamentally transform the way low-income clients can access financial services.
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Regulating Banking Agents

This Focus Note reviews global regulation of the use of agents by banks (and where noted, nonbank service providers) and focuses on four questions related to the safe and scalable use of agents.
Publication

Microfinance Banana Skins 2011

Now in its third year, the report reflects changing perceptions of risk in a dynamic and fast-moving industry. Microfinance has come of age, and with that, new issues have arisen.
Publication

Agent Management Toolkit

This guide presents practical advice to providers on how to build a viable network of agents, which is a critical component of a branchless banking service.
Publication

Is There a Business Case for Small Savers? (Brief)

This Brief presents empirical evidence showing that although the savings accounts of small savers are quite costly to provide, there are several important channels through which small savers may be a profitable, or even highly profitable, client segment.
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Technology Program Country Note: Brazil

Brazil is seen as a global leader in branchless banking and as an example of how banks have created wide-reaching branchless channels that use cards and point-of-sale (POS) devices at various retail locations.However, challenges remain.
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Branchless Banking 2010: Who’s Served? At What Price? What’s Next?

Many in the private sector believe reaching large numbers of mass market clients is a precondition to large-scale profits, but at the same time, they are uncertain about how quickly branchless banking will gain traction with the unbanked, low-income clients who make up the mass market.
Publication

Is There a Business Case for Small Savers?

This study examines quantitatively whether or not small savers contribute to or undermine the sustainability of the MFI.