This update of CGAP’s 2008 “Notes on Regulation of Branchless Banking in Brazil” incorporates research conducted by CGAP in January 2010.

This update of CGAP's 2009 "Notes on Regulation of Branchless Banking in Mexico" incorporates research conducted by CGAP in January 2010.

This working paper explores how installing branchless banking agents and implementing financial trust workshops in Peru impacts JUNTOS users’ attitudes towards the formal financial system and, in turn, their savings behavior within it.

This Technical Guide is designed to enable policy makers with jurisdiction over market conduct issues, consumer protection organizations, and development agencies to conduct mystery shopping exercises.