Claudia McKay leads CGAP’s work on strengthening the role that financial services play in achieving green and resilient outcomes, especially for women. This includes financial services for climate resilience and adaptation, including both private and public sector solutions, and with a particular emphasis on the nexus between climate, gender and financial inclusion. This also includes financial services to help vulnerable people cope with the many risks and shocks they face through work in highly fragile countries and on inclusive insurance.
Since joining CGAP 12 years ago, Claudia has worked and published on a wide variety of topics, including agent networks, human centered design, effective regulations, interoperability, open APIs and enhancing the livelihoods of platform-based workers through financial services. Claudia has also worked extensively in specific markets to develop inclusive financial ecosystems, particularly in Sub-Saharan Africa.
Claudia has over 20 years of development and financial inclusion experience. Before joining CGAP, Claudia spent seven years working for Opportunity International, a global network of microfinance organizations, including four years as head of Microfinance Banking for Opportunity Bank in Malawi. She has also worked as a management consultant with the Boston Consulting Group.
Claudia has a Master’s degree in Business Administration from Oxford University’s Saïd Business School.