Graham Wright

Founder, MSC

Graham A.N. Wright is the founder and group managing director of MSC. He pioneered much of the core of the market-led approach used by MSC. He has 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training, and audit with Arthur Andersen in Europe.

 

By Graham Wright

Blog

Sprint or Limp? Investing In Customer Service to Achieve Success

Investing in first class platforms and agent training can be the difference between providers of digital financial services who "sprint" or "limp" across the finish line.
Blog

What’s Undermining India’s Financial Inclusion Progress?

The success of India's financial inclusion efforts hinges on one factor above all: the quality of the last-mile banking agent networks that will disburse payments and enable customers to access their bank accounts.
Blog

MicroSave Releases New Assessment of Branchless Banking in India

India is undergoing a significant expansion in the use of agents (Business Correspondents) to offer a range of financial services. There are many questions about whether this present expansion can be sustained.
Blog

The Power of Successful Market-led Savings Mobilization

Successful savings products can transform financial institutions, leading to explosive growth in numbers of clients, funds for on-lending and income.