Recent Blogs
Blog
Mapping Financial Inclusion with FSP Maps and MIX FINclusionLab
There is a distinct need for high-quality data and analysis tools to answer questions about the advancement of financial inclusion.Blog
Studying Behavior Can Inform Effective Consumer Protection Policy
Policymakers in emerging markets are only recently starting to use behavioral methods to address consumer protection challenges. There are some straightforward ways in which consumer protection policy can be more effective when it is based on insights into consumers' behavior.Blog
Can Mobile Money Extend Financial Services To Smallholder Farmers
On paper, digital financial services can sound like a silver bullet to reach millions of rural, underserved smallholder farmers. In reality, the challenges can be greater than the deployment of a low-tech solution.Blog
Financial Consumer Protection: 5 Lessons from Behavioral Research
The boom in behavioral research methods means that gaining a deeper, more evidence-based understanding of how actors in a financial market behave, what incentives drive them, and what new policies or products can lead to responsible and inclusive financial systems.Blog
Bringing Mobile Wallets to Nigerian Farmers
Cellulant developed a mobile wallet network in Nigeria that extends to some eight million farmers. With more than 40 million transactions in just two years, smallholder farmers in Nigeria are poised to adopt digital financial services more broadly.Blog
Smallholder Finance: Digital Solutions to Traditional Challenges?
A new CGAP focus note takes a look at the ways digital financial services can help overcome the traditional "pain points" - including higher cost and risk - of serving smallholder farmers with formal financial services.Blog
Why Equity Bank Felt It Had to Become a Telco – Reluctantly
Ignacio Mas and John Staley explain Equity Bank's decision to become a Mobile Virtual Network Operator in Kenya.Blog
What Next for Remittances and Money Transfers in the Pacific?
There is a risk that recent progress in the Pacific region to drive down the cost of remittances will be undone, as money transfer operators are facing increased regulatory pressures.Blog
Three Lessons from Mobile Microinsurance in Bangladesh
Bima recently commissioned a survey of active Bima Life Insurance customers in order to better understand the profile and behavioral patterns of mobile microinsurance customers in Bangladesh. This blog gives an overview of the findings.Blog
Using Phones to Engage Customers with Insurance Products
As part of CGAP's Applied Product Innovation project with MicroEnsure and design firm Continuum, several different ways were tested to see how insurance could take advantage of the mobile phone’s capabilities to engage with people more powerfully and effectively.Blog
Increasing the Immediate Value of Microinsurance for the Poor
CGAP has recently concluded an Applied Product Innovation project with insurance intermediary MicroEnsure and design firm Continuum. The challenge: using human centered design techniques to figure out how to deliver relevant insurance products to the mass market, leveraging mobile phones.Blog
Power of the Persona: Applied Product Innovation with Bank BTPN
This is the second of a two-part blog series presenting some of the key findings from CGAP’s Applied Product Innovation program with the Indonesian Bank BTPN.Blog
Indonesia: Anatomy of a Successful Human-Centered Design Project
CGAP recently completed an Applied Product Innovation (API) project with Bank BTPN in Indonesia. The goal of such API projects is to develop new financial service offerings that are relevant to customers’ lives.Blog
Can a Digitized Post Realize India’s Financial Inclusion Dreams?
With a giant effort currently underway to digitize India’s Post, this blog analyzes the prospects of India’s postal network to address the country’s financial inclusion challenges.Blog
Making Sense of Financial Inclusion Data Sources
Having a variety of data sources on financial inclusion is an asset. But depending on what data sources are used can lead to very different conclusions about financial inclusion.Blog
Payment Innovations Improve Access to Solar Energy, Clean Water
A number of business model innovations that link poor households to better basic services are becoming economically viable through advances in digital payments infrastructure. This blog discusses three lessons on how to advance the nascent field of "Digital Finance Plus".Blog
Applied Product Innovation for Smallholder Finance
CGAP is seeking partners to engage in a human-centered design process to develop products specifically tailored to the needs and objectives of smallholder farmers and their families.Blog
Lessons from the 2014 CGAP Annual Meeting in Peru
Every year, CGAP’s Council of Governors (CG) brings together more than 30 international organizations committed to global financial inclusion. This year’s CG Meeting took place in Urubamba, a small community in the outskirts of Cusco, in Peru.Blog
Don’t Forget the Value Proposition for G2P E-Payment Recipients
Theory indicates that G2P payments can be a gateway to financial inclusion, but behavior on the ground suggests that receiving social cash transfers electronically has not influenced recipients to become e-payment users in general.Blog