Digitization of Financial Institutions: Due Diligence Guidance for Investors
Webinar
CGAP is working on developing digital implementation assessment guidance to assess how financial service providers build value for customers and businesses through digitization. This guidance complements more comprehensive diagnostics for digital readiness and due diligence processes, allowing investors to estimate how likely digitization efforts they fund will translate into a tangible value proposition.
During this webinar, speakers will present learnings from CGAP’s research on value-driven digitization and the main elements of the digital implementation assessment guidance. U.S. International Development Finance Corporation (DFC) recently tested an early version of the guidelines and will present results from the field testing.
Following the presentation, participants will engage in discussions on how funders can reduce the risks of failed digital implementations and incentivize financial service providers to adopt digital technology in a way that generates business and customer value. We will also discuss how the digital implementation assessment guidelines can evolve to support these efforts.
More information on the project is available at www.cgap.org/microfinance.
Speakers
Mark is a development finance specialist with over 25 years of international experience in developing financial institutions, regulatory frameworks and funding market instruments. He is a consultant with IFC and president of Frontier Ventures, providing advisory services to financial service providers, regulatory authorities, socially responsible investors and development agencies working in developing economies. He holds a Master’s degree in International Development from Harvard University.
Caroline is an investment officer at the U.S. International Development Finance Corporation, where she originates transactions globally within the Office of Small Business and Financial Services. Prior to joining DFC, Caroline worked at ReFED (a non-profit dedicated to reducing food waste) where she served as their Capital, Innovation, and Engagement Director, and she worked for 12 years at Deutsche Bank, Global Social Finance (later DWS, Sustainable Investments) where she held senior positions responsible for originating and managing portfolios of impact investments across sectors and borrower types, including investment funds. She serves on the Board of Upaya Social Investments, a non-profit that invests into seed stage social enterprises that are creating quality jobs for people experiencing poverty in India.
Moderator
Isabelle Barrès works on CGAP’s guidance for MFI digital transformation. Over the past 23 years, Isabelle has promoted responsible and sustainable finance by leading industry-wide initiatives to increase collaboration and accelerate positive change. She co-founded the MIX and oversaw the development of the first global performance benchmarks, led the financial inclusion industry’s efforts on consumer protection through the Smart Campaign, and is now leading the Green Map project to increase the effectiveness of climate-focused action.
She holds an MBA from McGill University and a postgraduate degree in development economics from the Sorbonne University.