Gcinisizwe Mdluli

Operations Officer between April 2018 and August 2022

Gcinisizwe “Sizwe” Mdluli worked on CGAP’s micro and small enterprise (MSE) finance in the digital age agenda, with a focus on the digitization of microfinance institutions (MFIs). He’s also worked on the modernization of government to person (G2P) payments, supported CGAP’s reporting on performance against major deliverables, helped facilitate regular oversight of business processes and co-led work culture improvement initiatives. He led the execution of the Customer Centricity Maturity Assessment tool on the Customer-Centric Guide.

Before joining CGAP, Gcinisizwe spent five years at the International Finance Corporation where he worked on financial inclusion and strategy across Sub-Saharan Africa and supported corporate operational efficiency initiatives.

Gcinisizwe has a Master’s degree in Sustainable International Development from Brandeis University and an undergraduate degree in Economics from Vassar College.

By Gcinisizwe Mdluli

Blog

Kenya’s Expansion of G2P Becomes Lifeline During COVID-19 Crisis

Kenya offers higher fees to providers that facilitate digital government-to-person payments in underserved areas. Today, this makes it easier to reach hundreds of thousands of low-income people with assistance during the COVID-19 crisis.