William Cook

Senior Financial Sector Specialist

Based in Nairobi, William Cook focuses on payments, financial market infrastructure, and digital business models. Before joining CGAP, William held a variety of roles in financial services, including six years with Ernst & Young LLP in the organization’s advisory and audit practices.

By William Cook

Research

Digital Finance Interoperability & Financial Inclusion

Interoperability—the ability for different systems to connect with one another—is attracting a lot of attention among digital finance experts. This Working Paper presents findings from a 20-country scan conducted in 2016 to assess the state of interoperability in select markets around the world.