This technical note helps funders to understand the concept of interoperability, how instant payments systems can advance financial inclusion, and what funders can do to support their development.

Interoperability can make digital payments more convenient for customers and encourage competition in financial services. This technical guide is a practical resource for policy makers, providers, and others working toward interoperability in instant payments.

Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.

A growing number of digital financial services providers in emerging markets are deciding to open APIs. Are APIs right for your business? How do you implement an open API initiative? This infographic shares key findings from CGAP's work with providers around the world.