Recent Blogs
Blog
8 Lessons from Using a Messaging Platform to Support Digital Payments
Here are eight insights on how to use messaging platforms to increase financial literacy among smallholders.Blog
Understanding Côte d’Ivoire’s Financially Excluded Women
Women are 45 percent less likely than men in Côte d’Ivoire to have a mobile money account. Low mobile phone ownership and financial innumeracy remain major barriers.Blog
Teller to Techie: Empowering All Employees to Act on Customer Insights
Sometimes the employees who don’t interact with customers have the greatest impact on the customer experience. Making it easier for all employees to act on customer insights can help companies grow while advancing financial inclusion.Blog
MTN Uganda Opens Up Mobile Money APIs
Uganda's largest telco just opened APIs that enable local developers to build apps that leverage its popular mobile money platform. Here are some lessons learned from MTN Uganda's open APIs journey so far.Blog
Digital Credit Helping to Put Kids in Classrooms in Cote d'Ivoire
By partnering with farmers’ cooperatives to offer an innovative digital credit product, Advans is seeing high repayment rates and having an impact on school attendance in rural Cote d'Ivoire.Blog
How Regulators Can Foster More Responsible Digital Credit
Regulators can help ensure digital credit helps, rather than harms, poor customers by taking these steps.Blog
Where Do We PAYGo from Here? PAYGo Beyond Solar
Pay-as-you-go financing is increasing poor people’s access to life-changing assets beyond home solar systems, from solar-powered water pumps to smartphones.Blog
Super Platforms: Connecting Farmers to Markets in Africa
In Africa, super platforms aren't just connecting customers and merchants. They're also connecting farmers to markets.Blog
Client Registration: The Blind Spot in Agricultural Insurance
This agricultural insurance provider tripled its product registration rates in rural Nigeria by improving its registration process.Blog
Financial Innumeracy: A Global Problem for Digital Finance?
Mounting evidence suggests financial innumeracy presents a bigger barrier to financial inclusion than is often acknowledged. Here are three ways to improve numeracy.Blog
It's Time to Slow Digital Credit's Growth in East Africa
New research from Kenya and Tanzania reveals that digital credit is often used for consumption purposes and that delinquency and default rates are high, suggesting funders of digital credit markets should prioritize consumer protection.Blog
A Digital Platform to Manage Out-of-Pocket Health Care Expenses
The M-TIBA mobile health wallet combines savings, remittances and other digital financial services to help low-income customers cover health care expenses.Blog
Building Rural Digital Ecosystems, One Small Payment at a Time
New research shows that digitizing everyday payments as person-to-person transfers can be a sustainable way for providers to reach customers in rural areas.Blog
What Can Traditional Giving Teach Digital Fundraising Platforms?
What can today’s digital fundraising platforms learn from long-held traditions of giving? We spoke with givers in Kenya to find out.Blog
Off-Grid Solar Company Helping Customers Pay School Fees
In Africa, some of the most innovative ideas in education financing are coming from an unlikely source - an off-grid solar company.Blog
The Case for Off-Grid Solar Companies as Mobile Money Agents
Off-grid solar companies could boost revenue and reach more low-income customers by becoming master mobile money agents in remote areas.Blog
Building Payment Rails in Frontier Areas Through Off-Grid Solar
Many off-grid solar companies are familiarizing customers with digital payments and helping them find mobile money agents. Should they go a step further and start managing agent networks?Blog
Bringing Health Microinsurance to Kenyans via Mobile Phone
Bundling microinsurance with other mobile financial products is making health insurance more affordable and useful for low-income patients in Kenya.Blog
Digital Payments That Resonate with Low-Income Farmers
A major Mozambican cotton producer found that local farmers thought bank accounts were only for wealthier people. It teamed up with an innovative bank to show that wasn’t true.Blog