Recent Blogs
Blog
West Bengal Teacher Wins CGAP Photo Contest
Sujan’s photo was one of 3,303 submissions to this year’s Photo Contest and one of 27 winners selected by the judging panel.Blog
How Hard Is It to Use Mobile Money as a Rural Bangladeshi Woman?
Women in Bangladesh have one of the lowest rates of mobile money usage in the world. Does the dearth of usage indicate a lack of appropriate products and services? Just how hard is it to use mobile money if you are a rural Bangladeshi woman?Blog
How Juntos Finanzas Engages Customers to Use Digital Finance
There is an engagement gap between customers and providers of financial services: customers lack necessary information and do not fully trust financial service providers. Juntos Finanzas is looking to change this with a new digital solution.Blog
Financial Inclusion Opportunities and Challenges in Tunisia
Financial inclusion is becoming a priority in Tunisia, and the Ministry of Finance aims at modernizing the entire financial sector by 2020. There are many opportunities, but progress will require public and private entities to work together.Blog
Making Mobile Money Accessible in Pakistan
Mobile wallets could have a revolutionary impact on financial inclusion in Pakistan. However, success of this channel hinges on matching the abilities of the end users with appropriately designed products.Blog
Addressing Competition Bottlenecks in Digital Financial Services
For mobile money regulators in developing countries, competition can be a complex balancing act. In particular, there are four areas where competition bottlenecks can occur.Blog
DFS Risk: “When It Works, It’s Great; When It’s Bad, It’s Awful"
Many innovators in digital finance fail to grasp the potential negative implications or risks associated with customers using advanced technologies.Blog
How To Use Games For Financial Education
Positive financial decisionmaking is hard to teach via traditional methods. MindBlown labs is using games to introduce financial concepts that are otherwise dull or confusing.Blog
Pakistan: Is Mobile Money a Viable Alternative to Banking?
There is more to financial inclusion than convenience. In Pakistan, for mobile financial services to maximize their financial inclusion benefits, providers need to offer a wider variety of services.Blog
Shifting to Market System Facilitation Approaches
Shifting to a market systems approach has many practical and operational implications, especially around staffing, relationships, monitoring and evaluation, and coordination. USAID is one organization that is implementing these shifts and is sharing some lessons learned along the way.Blog
Let's Gamify to Empower the Customer!
By improving user experience, engagement, and loyalty, "gamified" financial services apps may have a role in increasing usage by low-income customersBlog
Voice of the Customers: a Two-Way Dialogue in Digital Finance
The relationship between digital finance service providers and their customers is broken. How can the voice of customers be better integrated in digital finance business models?Blog
Vulnerable Households Need Resilient Institutions in Disasters
In Indonesia, MercyCorps is pioneering a program to help MFIs prepare for natural disasters, respond quickly when clients are in need, and stabilize the financial sector serving low-income people post-disaster.Blog
The Promise of Mobile Money in Pakistan
Mobile money - through over the counter services and mobile wallets - is helping to drive financial inclusion in Pakistan.Blog
Do We Need a Financial Inclusion Paradigm Shift?
Shifting to a market systems approach to funding financial inclusion has been a challenge, although effective, for JICA.Blog
False Neutrality: Ensuring Policies and Regulations Benefit Women
It's possible that financial regulations can be crafted in ways to increase and improve the quality of financial inclusion for women.Blog
Interpreting the Financial Inclusion Numbers in Pakistan
Financial inclusion in Pakistan has improved slowly but steadily since 2008 according to most sources. However, depending on the source of data, the topline financial inclusion figure for Pakistan varies from 7% to 23%. Why?Blog
Driving Smallholder Savings through Digital Design in Senegal
After interviewing 65 smallholder farmers and savings groups, CGAP and Dalberg uncovered potential for alternative ways to offer financial services to farmers that go beyond credit.Blog
Making Tough Decisions as a Smallholder Farmer
Smallholders often have to make touch financial choices regarding what to prioritize with limited resources.Blog