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(Un)stacking Financial Market Infrastructure
Challenges around scaling effective financial infrastructures are not small, but when addressed effectively, a system can emerge that improves the value of financial services for poor people.Publication
Digital Cash Transfers in Times of COVID-19: Opportunities and Considerations for Women's Inclusion and Empowerment
The Bill & Melinda Gates Foundation, the World Bank Group, CGAP, and Women’s World Banking, has developed a joint white paper on gender intentional digital cash transfers in the time of COVID-19, offering guidance and considerations for policymakers to support women’s inclusion and empowerment.COVID-19 Briefing
Relief for Informal Workers: Falling through the Cracks in COVID-19
Informal workers are not recognized by social protection agencies and do not have the protections offered by formal sector employment, yet they make up a majority of the workforce. Many have lost income-generating opportunities due to the COVID-19 pandemic—and providing relief for these individuals is critical.COVID-19 Briefing
COVID-19 and Disruptions to Vulnerable Rural Livelihoods in the Sahel
The livelihoods of vulnerable rural households in fragile environments such as Niger and the wider Sahel have been strongly affected by the unprecedented circumstances of the COVID-19 pandemic. A holistic, coordinated approach by stakeholders can help create solutions that make it possible for vulnerable rural households to escape the recurring cycle of emergency food aid and greatly enhance their resilience to future shocks.COVID-19 Briefing
Rapid Account Opening in a Pandemic
Governments and funders worldwide are responding to the severe economic blow from the COVID-19 pandemic by delivering social assistance payments to families and individuals. Increasingly, they are turning to digital delivery for disbursements, which has accelerated the demand for financial services providers (FSPs) to be able to open formal financial accounts rapidly and with minimal or zero physical contact with customers.Publication
India's New Approach to Personal Data-Sharing
As more and more people begin to conduct transactions online, questions have emerged about how to provide millions of customers adequate data protection and privacy. India's solution to this challenge is account aggregators (AA).Publication
Making Consumer Protection Regulation More Customer-Centric
With the customer outcomes-based approach emerging as a promising consumer protection paradigm, this research identifies the core components of the approach that help authorities make financial consumer protection regulation more customer-centric.Data
Results Dashboard: CGAP Pulse Survey of Microfinance Institutions
The interactive dashboard is no longer available. For more information on the CGAP Pulse Survey of Microfinance Institutions that launched in June 2020 and concluded in December 2020, please visit the following pages:
COVID-19 Briefing
Microfinance and COVID-19: A Framework for Regulatory Response
A framework for identifying and assessing crisis responses must take account of the special characteristics of microfinance which leads to the question of how regulators should respond. A review of current practice in a range of countries suggests there are six key steps to be taken at the level of regulation and policy.Reading Deck