Research & Analysis

Fraud in Mobile Financial Services

Mobile financial services (MFS) have rapidly become a conduit for fraud and other criminal activity. Various fraud types have been noted in key MFS markets, including consumer-facing fraud from agents and third parties and fraud perpetrated against agents.

CGAP Smallholder Household Surveys: Nigeria User Guide

Over three-quarters of the population in Nigeria are involved in the agriculture sector. Yet despite their active financial and agricultural lives, smallholders in Nigeria have few tools to manage their irregular and volatile household cash flows.

Crowdfunding and Financial Inclusion

A financial innovation! The fastest growing financial industry! The next big thing in finance! Crowdfunding has garnered a lot of attention for its potential to further financial inclusion efforts.

Financial Services Apps in India

Smartphone applications offer a powerful tool for financial service providers to offer services to their customers—if done right. CGAP reviewed six smartphone apps currently available in India to find out what design elements are essential to fully deliver on the promise of marrying a financial service with a smartphone interface.

Development Finance Institutions and Financial Inclusion

It is time for DFIs to adopt an alternative approach to financial inclusion that prioritizes needed market changes. A shift to a market systems approach addresses this need and requires that DFIs carefully analyze each market to determine the key gaps, underlying causes, critical actors, and theory of change for bringing about sustainable market development.

Global Landscape Study on P2G Payments (India)

Financial Inclusion Measurement in the Arab World

This paper explores the landscape of measuring financial inclusion in the Arab world. The Arab Monetary Fund and its task force is working with CGAP, the Alliance for Financial Inclusion, and GIZ, among others, to advance measurement of financial inclusion in the Arab world.

India's Push for Financial Inclusion

This Brief takes a look at India's financial inclusion effort--the Prime Minister’s Jan Dhan Yojana (PMJDY) program--two years since it launched in August 2014.

Market Facilitation to Advance Financial Inclusion

The paper reviews how USAID, through two programs and in partnership with a series of market actors, helped change the microfinance market dynamics in the Philippines—from a specialized activity with limited outreach and highly dependent on subsidized credit, to a more inclusive and robust market-driven segment of the financial sector.

Global Landscape Study on P2G Payments: Summary of in-country consumer research conducted in Rwanda