Research & Analysis

Financial Inclusion - Linkages to Stability, Integrity and Protection

This report introduces and develops the concept that a proportionate approach to any financial inclusion measure (and specifically to its regulatory and supervisory design and implementation) should seek to optimize the I-SIP linkages.

CGAP and Grameen Foundation AppLab: Customer Segmentation

CGAP & Grameen Foundation AppLab Case Study Part 1

A Guide to Regulation and Supervision of Microfinance

This Guide updates CGAP’s 2003 Guiding Principles on Regulation and Supervision of Microfinance. The revisions reflect continuing developments in the global state of financial access for poor and low-income customers.

The Jipange KuSave Experiment in Kenya

This Brief highlights the experience of Jipange KuSave, the mobile version of P9 designed to work over the M-PESA system.

Agent Locations and Cash Volume in India

This survey captured banking agents operating in rural and urban areas, as well as those were operating from a fixed point, with those that had flexibility to deliver services at varied locations.

Role of MFIs in Serving Small Enterprises

The top two reasons why MFIs are moving into serving small enterprises is to grow their business and to follow their micro clients as they themselves grow.

India Banking Agents Survey 2012

India's agent banking network is expanding rapidly. However, this survey shows several implementation issues that exist on the ground. The results of the survey show that a focus on quality rather than quantity is crucial as India strives for total financial inclusion for one billion people.

MFI Level Challenges to Serving Enterprises

In December 2011, CGAP surveyed more than 300 MFIs in 69 countries about their small business products, risk assessment methodologies, and internal capacity.

G2P - Social Cash Transfers. Evidence from four countries 2012