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SmartAid for Microfinance Index 2009: Submission Guide
SmartAid measures whether funding agencies are set up to support microfinance effectively. It is the first index of its kind that promotes transparent external assessments of funders’ management systems. SmartAid helps funders understand how their internal management systems, policies, procedures, and incentives affect their work in microfinance.Publication
Information Systems for Microfinance Institutions
This four-day course provides MFI managers with practical guidelines for developing and implementing information systems for MFIs.Publication
CGAP Consumer Protection Policy Diagnostic Report: Cambodia
CGAP conducted a pilot policy diagnostic mission in Phnom Penh in February 2009 to assess the Cambodian consumer protection policy environment for low-income and/or inexperienced customers.This report is based on the findings of interviews conducted during the mission as well as desk research.Publication
Financial Analysis for Microfinance Institutions
Participants learn how to format financial statements for decision making, adjust for inflation and subsidies, measure portfolio quality, asset/liability management, efficiency and productivity and profitability and to choose strategies to reach sustainability.Publication
Operational Risk Management for Microfinance Institutions
This four-day course helps microfinance institutions develop and improve the quality of their own risk management processes and focuses on problem prevention and early problem identification and control.Publication
Access to Finance in Nigeria: Microfinance
Given significant financial sector reforms and private sector innovations, there are encouraging signs that access to finance is poised for growth in Nigeria.Publication
Accounting Principles for Microfinance Institutions
The Accounting course introduces MFI managers to the basics of accounting and how to create the most commonly used financial statements like the Balance Sheet, the Income Statement, and the Chart of Accounts.Publication
Product Development for Microfinance
This four to six day course covers both the process of developing a new product (market definition, market research, product proto-type, costing and pricing, pilot testing, roll-out, marketing, lifecycle management, etc.) as well as the impact of introducing new products on the MFI (human resources, corporate culture, operations and systems, financial results, operating results, etc.).Publication
Delinquency Management and Interest Rate Setting
During this three to four-day course, participants learn to determine causes and costs of delinquency, to measure and control arrears, to calculate the costs of credit for clients, among other skills, through exercises, group activities and case study analysis.Publication