Recent Blogs
Blog
Getting Better Insights To Design Better Financial Products
Today, CGAP is releasing a synthesis deck which highlights our experiences in product innovation and helps providers understand how they can use customer-centric approaches to improve their offerings.Blog
Mobile Payment Systems:What Can India Adopt From Kenya’s Success?
Despite some initiatives in India, the adoption of mobile payment technology, especially among the low-income population, has been cautious. What can India learn about mobile money services in Kenya?Blog
Six To-Dos Now for Responsible Investors
At the mid-year Social Investor Roundtable, the Sangam Group (CEOs of the 10 largest MIVs) and annual Development Finance Institutions (DFI) consultation on responsible finance agreed on a “to-do” list of six concrete actions for investors.Blog
Financial Inclusion In 2012: South Asian Highlights
Recent trends in South Asia reveal measured growth for microfinance, and a steady increase in branchless banking networks, across the region.Blog
Financial Inclusion: Running The Last Mile
For usage of financial accounts to improve to a level where benefits are generated beyond the account, a focus on the “last mile” becomes critical – addressing real user needs by aligning product design, distribution, business models and financial education.Blog
Reducing Cash Turnover: Challenges In Russia
Despite the government's efforts to introduce cards and reduce cash turnover, Russians are not using cards for financial transactions. Find out why.Blog
Financial Inclusion and Innovation in Russian Payment Systems
The payments sector in Russia has over recent years been at the forefront of innovation. The hope is that new developments will lead to an easily accessible and interoperable payment system that combines the advantages of various channels.Blog
How Much do Financial Inclusion Indicators Say about Russia?
Despite significant progress, access to financial services is still a huge challenge in remote areas of Russia.Blog
Mobile Money Agents in Tanzania: How Busy, How Exclusive?
The Financial Sector Deepening Trust of Tanzania (FSDT) undertook a census of cash outlets in the country, and discovered that half of all agents do more than 30 transactions per month and nearly two-thirds of agents are exclusive to M-PESA.Blog
Towards A Common Performance Measure In Branchless Banking
How can we build a framework for a data architecture on the branchless banking industry?Blog
Tracking The Progress Of The Mobile Money Industry
The GSMA Mobile Money for the Unbanked programme (MMU) has been following the growth of the industry for the past few years using its Deployment Tracker which monitors the number of live and planned mobile money services for the unbanked.Blog
Savings in Afghanistan: Gold, Grain, Goats...and Banks?
A small team from frog, a design and innovation consultancy, traveled to Afghanistan in 2012 to research attitudes and practices towards savings in Afghanistan. Through fifteen in-depth interviews, the team discovered that access and liquidity are key factors of Afghan financial products.Blog
Mobile Money Adopters – Who Are They And What Can They Teach Us?
Individuals who are connected to mobile money users through social networks are more likely to adopt mobile money than those with no social mobile money connections.Blog
Will This Bank Run Away? Women And Mobile Banking In Bihar, India
A recently released women and mobile banking report by GSMA and Visa Inc resonates with the conversations the author has with women in rural Bihar, in some of the poorest parts of India.Blog
Why Go Mobile in Rural Communities?
Going mobile in a rural community is more than enabling remote communities to receive payments.Blog
East And Southern Africa: A Region On The Move
In 2012, the region has made strides in financial inclusion through innovative products such as M-Shwari, as well as creative financial sector regulation and policy.Blog
A New Framework For Digital Money Innovation
A new "Digital Money Innovation Framework" helps us organize our research and ideas in accordance with some of the biggest barriers we see in digitizing financial services for low-income populations.Blog
How Evidence Is Helping Reframe Our Perspective On Microfinance
Broader and deeper financial inclusion means that households have more financial management options. How does a household benefit from having more options?Blog
Where’s The Cash? The Geography Of Cash Points In Tanzania
Places where one can exchange cash for transferable or storable electronic value is an essential component of financial access. Given the paucity of financial infrastructure in Tanzania, we wanted to know how deeply mobile money agents have penetrated rural areas.Blog